Think slow. Execute fast. Enjoy the success.

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Perspectives archive

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PLACEHOLDER BLOG 01

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How do IT vendors infuse their marketing with talk of ROI? Are the numbers credible? Can they be independently verified?

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PLACEHOLDER BLOG 03

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Learning from bad leaders

One element of bad leadership is to evade accountability for bad decisions and being insecure to not hire knowledgeable people who could help.

PLACEHOLDER BLOG 02

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PLACEHOLDER BLOG 04

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Enduring relevance


This section of the archive contains research and commentary published more than a decade ago whose ideas and facts are as relevant today as they were then.

ITIL: Face the Change

Understanding risk from an ITIL perspective

ITIL provides a completely fresh way of identifying the full range of risks that organizations face in managing the technology lifecycle.

The Information Technology Infrastructure Library [ITIL] has much to say about disciplined IT management. It can also be used in change management.

Beware of vendors offering many happy returns

Being conscious of decision bias

How bad can decision making be? Pretty bad as it turns out. Decision bias has many disguises. Be on the lookout.